Thanks Steven and his coworker for taking the time to come out and to explain the scope of work they did, and to bid on some other work .Thanks Again
May I ask, when did this service happen and where? I would like to look into this ASAP because if you were over charged, taken advantage of, or had ANY negative experience whatsoever with us, especially one that may imply any deceitful practices, then I want to know so that I can do right by you, and correct any problems within our company. I would hope you can see from our reviews not only on Yelp, but with Angie's list, Google, home advisor and anywhere you can find a review of our company, that this is highly unusual and that we are NOT a company that gouges or takes advantage of its customers.
I absolutely will go over this work and take the proper steps to make it right if anything was done that wasn't above board. Or at the very least be able to explain any and all services performed if there is any confusion pertaining to the invoice total. I just need your last name, or your address to look this up. You can call me, (949-370-5236) private message me from yelp or email me directly to my email. (email@example.com)
Thank you again for your feedback and look forward to addressing this personally with you and clearing up the matter as soon as possible!